Federal safety regulators received more than 260 complaints over the past 11 years about General Motors vehicles that suddenly turned off while being driven, but they declined to investigate the problem, which GM now says is linked to 13 deaths and requires the recall of more than 1.6 million cars worldwide. A New York Times analysis of consumer complaints submitted to the National Highway Traffic Safety Administration found that since February 2003, it received an average of two complaints a month about potentially dangerous shutdowns, but it repeatedly responded that there was not enough evidence of a problem to warrant a safety investigation. The complaints – the most recent of...
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